Keep every defect tracked, photographed and dated, until it's signed off.
For small firms handing over jobs without losing the final payment. Room-by-room, priority-coded snag list with dual sign-off in a single PDF.
Snagging is where most domestic disputes start. A client spots a mark on a wall 3 months later and claims the whole job is defective. A proper snag list at handover — signed by both parties — proves what was and wasn't flagged.
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What the law actually says
- •The model Work Health and Safety (WHS) Act, administered by your state or territory WHS regulator (e.g. SafeWork NSW, WorkSafe Victoria, Workplace Health and Safety Queensland).